Customer Support Advocate

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Headquarters: San Francisco, CA

Airtable is seeking enthusiastic Customer Support Advocates to enable our customers! We're looking for an individual contributor who is highly empathetic, eager to understand underlying issues, and whose passion is providing people actionable solutions. Note: New hires in Texas may join our full-time team immediately, while all other U.S. candidates will be offered contract positions for 6 months before being evaluated for a full-time role.The right person won’t just field questions, but will use our support platform as a vehicle to constantly improve on how Airtable meets customer needs. This role requires a love of learning, deep curiosity, and clear-writing skills. The right customer solution won't always be obvious, but you see this as part of the fun!Airtable users span every industry and every function—they are cattle farmers, Fortune 500 companies, and city governments—which means our Customer Support Advocates will be supporting a diverse and dynamic range of use cases.What you’ll do

Who you are

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What we offer

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Posted almost 3 years ago