Customer Support Representative
Big Sky Health

Headquarters: Big Sky Health

About Big Sky HealthBig Sky Health creates simple and thoughtfully-designed digital experiences to empower people to live healthier and longer lives. We’re a small but scrappy, mission-driven company whose team has a strong track record of success. Our innovative mobile app ‘Zero’—the leading fasting tracker in the App Store—has been downloaded by over 4 million people.What you’ll doWe’re looking to hire an experienced customer support representative to join our fully distributed team. Customer experience is a core focus of our company, and the customer support representative will help extend this ethos by providing radically convenient, precise, and calm support to our community members. The support representative will also serve as a voice for our community, helping our team employ a user-centered design approach to product development. This role will help lead these efforts by:

Who we’re looking forThe ideal candidate for this role will enjoy a mix of direct interaction with customers, as well as building systems and processes to scale our support operations. We’re looking for someone who is self-sufficient, driven and nimble, yet collaborative, considered and empathetic. Requirements:

How to applyPlease email your resume and cover letter to We value exceptional writing skills—in your cover letter, please tell us: 

We encourage applications from candidates of all backgrounds and identities. Bringing on new talent is an opportunity for us to enrich our company culture with new perspectives and ideas. If you have been looking for an opportunity to contribute to a hyper-growth team that is positively impacting the health and well-being of millions of people—while maintaining the flexibility to work from anywhere—this role may be a perfect fit for you! 

To apply:">

Posted about 3 years ago