Customer Advocate

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Headquarters: Hobart, Tasmania, Australia

Biteable is searching for a driven customer advocate to focus on accelerating sales and fighting for our customers. We are looking for a bold self-starter, someone who’s inspired to pick up a phone (really a laptop with Zoom) and follow up with new users, and takes ownership of converting leads to customers. 
If you’re a curious, outgoing person with a track record of helping customers see value in SaaS product, this is an opportunity to get into a fast-growing, fun company, and help build a new team from the ground up. We're excited to meet you. 

All about you 

All about the role 

All about us 

We are Biteable, a tech start-up that makes (jaw-dropping) videos possible for everyone. We stand apart in our market thanks to our dedication to studio-quality content and our passion for simplicity. 
Since our launch in 2014 we’ve: 
We’re growing fast and have offices in Melbourne and Hobart, Australia, with remote team members scattered around the world. We are informal, structurally flat, and fun to work with. 

A little more about our culture 

Biteable is a bit of rarity. Everyone genuinely cares about each other. When asked, they use words like these to describe their colleagues: rigorous, respectful, open, supportive, honest, and egoless. 
Don't just take our word for it, though. Here are a few quotes that we didn't make up: 

“I’m thankful for the flexibility Biteable gives me around my family commitments. I really like that my team is open to new ideas and processes. And I enjoy that I get to work on a variety of problems with a mix of people with diverse areas of expertise.” 

“The development team is a great group of people. They’re smart and interested in doing high-quality work, but foster a social and supportive atmosphere, too.” 

“Biteable's team of smart, funny, engaged, and caring people makes my work here enjoyable, every day. Being close to decisions and decision-makers helps me make an impact on our work.” 

“At Biteable, you’re given the support and flexibility you need to do your best work in a way that suits your lifestyle. I’m continuously impressed by this team’s skill and unwavering passion. But what’s more, is that everyone operates with kindness, respect, and a great sense of humor.” 

To apply:

Posted about 1 year ago