Customer Champion
Cleo AI

Headquarters: London

Cleo was created to improve your financial health.
Already, she’s helped 3 million people improve their relationship with money through simplicity and a sense of humour. 
Cleo’s not a bank though. She’s an interface for the 99% – an AI assistant defining a new category, one that goes beyond saving up to actually changing how we feel about our finances. 
Through chat, Cleo hits you with ridiculously personal insights into your spending, while suggesting personalised financial products that increase your ability to save. But really, it’s our tone of voice that sets us apart. 
We’re a product for the next generation. That means  meeting our users where they are and building the type of relationship they expect. It also means dropping the BS.

Watch this to dive a little deeper

What’s the role all about?
Be one of the first US Cleo employees as we cross the pond to help our users. 
Most of our users are in the US and we want to be there for them at the times they need us. To make this happen we need some dedicated Customer Champions in the same time zone. 
You will join an around the clock *now international* team to help solve our users problems.  You will use your valuable customer insight to make an immediate impact on our customers’ experience and carry the Cleo brand and tone through to customer support interactions. 
What you’ll be doing: 
Key facts:
What are we looking for?

How Long Will This Process Take?
We don't like to hang around and are excited to get you started asap. You'll get an idea of what to expect below:

What do you get for all your hard work?
Cleo is an excellent place to work:
We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices, especially those of minorities are heard, supported and celebrated. Our work doesn't stop at hiring, and we are providing every employee with training, support and development throughout their Cleo career, alongside training specific to inclusivity.

To apply:

Posted about 2 years ago