Cloud - Principal Engineer/Area Lead - Billing

At Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Diversity drives our vibe. We unite Elasticians across 30+ countries into one coherent team, while the broader community spans across over 100 countries.

About The Role

You will be responsible for technical design and work in the Billing area of Elastic’s Cloud product. This area is responsible for services that power Elastic’s SaaS subscription billing platform. This role is very impactful to Elastic -- you will collaborate with partners from Finance, Sales Operations, and IT teams to provide end-to-end billing and invoicing capabilities for our users. You will lead by example and should participate in coding, debugging complex failure scenarios, and triaging bugs. You’ll analyze the current system, participate in roadmap and project planning efforts, and will have ownership for delivering it. You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to partners.

Engineering Philosophy

Engineering a highly complex distributed system that is easy to operate via elegantly designed components and APIs is a non-trivial effort. It requires solid software development skills, and more importantly, a sharp mind and the ability to think like a user. We also care deeply about giving you full ownership of what you’re working on. Our company fundamentally believes great minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is very transparent in our organization. We feel that anyone needs to be in a position to comment on truly anything, regardless of his or her role within the company.

Some of the things you'll work on

  • Provide technical leadership for the Billing area of Cloud. This includes working on the parts of codebase that brings in monthly subscription revenue from thousands of Elasticsearch Service users.

  • Lead the team to help build scalable solutions to deliver the best payments experience for the Elasticsearch Service.

  • Own, curate, and execute your area's product roadmap, partnering with product managers, engineering managers, and other peers across Cloud and Elastic teams.

  • Understand our company strategy and help to translate it into technical deliverables and guide Cloud’s product direction to realize it.

  • Create technical designs and build POCs for new efforts, validating a wild idea works before committing to it.

  • Be a contact point in Cloud for other teams within Elastic. Examples include helping Support with difficult cases or consulting with the Sales Operations and IT teams to improve our end to end billing and reporting flow.

  • Be hands-on with the codebase. Review work done by the team, and provide constructive feedback.

  • Help the team define coding practices and standards.

What you will bring along 

  • Proven experience as a software engineer, with a track record of delivering high-quality code.

  • Experience with Python as a programming language.

  • Comfortable working and communicating with teams from several functions – finance, data analytics, IT, etc.

  • Previous experience working with a SaaS platform or product.

  • Previous experience providing technical leadership for a team of software engineers.

  • Previous experience in an ownership role for roadmap curation and execution.

  • Experience gathering or analyzing usage data from hosting providers (AWS, Azure, GCP, etc.) is a huge plus.

  • Experience working on a SaaS subscription billing platform such as Stripe, Zoura, Recurly is a huge plus.

Additional Information

  • Deeply competitive pay and benefits

  • Equity compensation

  • Catered lunches, snacks, and beverages in most offices

  • An environment in which you can balance great work with a great life

  • Passionate people building phenomenal products

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

Posted about 1 year ago