Technical support manager

Headquarters: Newport, RI

At some companies, customer support is a cost center. 
A necessary evil that they’re forced to pay for to keep their customers from leaving.
Where support agents are a commodity, evaluated on their ability to save the business money.
Groove isn’t one of those companies.
Support is the lifeblood of our business. We exist to make our customers happy and successful. To deliver support that’s so good that our customers can’t help but tell their friends.
To do that, we’re adding a technical support specialist to our team of the best damn customer support agents on the planet.
Does that sound like you?
If so, then we want you to join our team. 
Here’s what you’ll accomplish at Groove:
Core requirements for the technical support role include:
Here are some things that describe you:
Here’s what we can offer:

In addition to competitive salary, you’ll:
Does this sound like a job you’d love?
Email us and let us know:

To apply:

Posted 10 days ago