Customer Advocate

Headquarters: Remote

As a Customer Advocate on the Customer Education team you'll be working closely with the company founders to support our customers through email and video chat, plus proactively reach out to users to make sure they're making the most of their subscriptions. This role is ~ 30% reactive, 70% proactive.

About the role

The main responsibilities of this role:
As a member of a small team you'll also need to get stuck into things outside your wheelhouse. Here’s some examples of tasks you might be asked to do as part of your role:



The range for this role is $54-65k per year. We don’t pay on location. We have bands based on experience. You’ll be retained as a full-time consultant and responsible for your own taxes.
Job requirements
We know this list can be intimidating. If you’re missing a few things from this list but still think you'd be awesome at the role we'd love to see your application anyway (just mention what you're missing in the "Anything else you wanna tell us" question).
If you think you'd be a good fit for more than one of our roles there's no need to apply twice. Just add a note in your application you'd like to be considered for that too.

To apply:

Posted over 2 years ago