Customer Care Representative for Brazil or Turkish market at JoyRide

Headquarters: Göppingen, DE
URL: https://www.joyridedating.com/

👏 ABOUT US

We're looking for a new teammate in our profitable, independent, and bootstrapped company (24 people from 15 different countries), and give you the opportunity to be part of a fascinating journey. We are 100% remote, and with a flat organizational structure. We’ve seen incredible growth over the last 9 years, driven by a talented and versatile yet small team.

🔥 ABOUT THE ROLE

We're looking for a Customer Care Representative for Brazil or the Turkish market (f/m/d) full-time, part-time 80 hours/month, or on a mini-job basis.

An ideal candidate for this position has excellent communication skills, is a natural learner, an out-of-the-box thinker, empathetic, technically-minded, and unflappable. To succeed in this role, you must be highly adaptive and be able to work in a fast-paced, highly interactive environment.

❤️ WE OFFER YOU

a great work-life balance - work from wherever you are on a flexible shift schedule

no bullshit - we are a fact- and engineering-driven company (including the founders)

to work on something important. A lot of businesses say they change lives, but we actually do it. We've helped millions of people find love and happiness.

paid vacation

a competitive salary

🚀 YOU WILL

provide friendly and efficient customer support by handling front-line issues via Zendesk. Our award-winning apps are used by millions of active users every day

troubleshoot customer problems in a systematic, solution-based and customer-focused manner

moderate user content like profile photos

investigate reported abuse and take appropriate action

work agile with a motivated and innovative small team (including us, the two founders)

work on a mostly flexible schedule, but some weekend availability is expected.

💪 YOU

have a high level of written and spoken fluency in English and one of the following languages: Portuguese or Turkish

have accurate spelling and grammar

are committed and able to work independently

have an eye for detail

are tech-savvy with sound computer skills

are able to work from home with a fast internet connection

are self-motivated and energetic

If this profile matches your expertise, experience, and aspirations, we’d be delighted to receive your full application, including references, salary requirements, and possible starting date.

To apply: https://joyride.breezy.hr/p/f29608bf0a5501-customer-care-representative?source=weworkremotely