Success Champion
Photobooth Supply Co
Headquarters: Orange County, California
URL: http://ww.photoboothsupplyco.com
Photobooth Supply CoWe build photobooths that make people money.🚀 Join a high growth startup with opportunities to solve problems in hardware, software, and customer success⚙️ Work with top performers bonded together by our culture📸 Share a common love for creativity and entrepreneurshipWant to peek into how your life would be at our startup? Flip through our Culture Deck here: photoboothsupplyco.com/join-our-teamGoalsWe call this position a "Success Champion."Your mission as our Success Champion will consist of helping our photobooth owners succeed with their photobooths and our other products.
- Increase software adoption rate.
- Reduce incoming ticket count by 2% month over month.
Acts
- Understand and answer all customer support questions using your personable nature
- Educate your team members about products, while independently keeping your own technical know-how up to date
- Increase customer delight through extraordinary customer service
- Demonstrate empathy through verbal and written responses
- Monitor and respond to Facebook posts about technical support matters
- Lead customers towards the right products, upsell, and/or help schedule a call with our sales team
Preferred Experience
- Technical Support
- Customer Service
- Zendesk
- iOS
- macOS
- Windows
- Photography
What's in it for you?🏥 Health Benefits👴 401K📚 Education Stipend🎉 Monthly Outings💻 Ability to Work from Home💰 Bonus Plan🏝️ Annual Retreat💼Quarterly Financial Meetings💪 Intimate TeamLike what you see?E-mail careers at photoboothsupplyco.com your... ✅ Resume✅ Compensation Requirements✅ Question One: What are your career goals? ✅ Question Two: What three questions would you ask someone buying a photo booth? Why?✅ Question Three: Why did you apply to Photobooth Supply Co and why a Photobooth Strategist? ✅ Question Four: Tell me about your history with iOS, macOS, photography, and the Adobe Creative Suite?✅ Bonus: Upload a video!
To apply: careers@photoboothsupplyco.com
Posted about 3 years ago
