Support Engineer

Headquarters: San Francisco, CA

US or UK based only, no agencies
Zoomforth helps customers design and build beautiful no-code websites. Our software makes the complex simple and the boring beautiful. It's like Squarespace, but for professional communications.
Zoomforth is a WYSIWYG (What You See Is What You Get) microsite editor with a heavy focus on analytics and security. In Zoomforth, customers can easily build, edit, and host private microsites that are hidden behind a number of security features along with completely public microsites visible to all. Once a microsite is published, analytics data is processed to give users insight on how visitors use their sites.
Join a profitable growth-stage startup and work from anywhere you like. You’ll be joining an amazing team to support some of the most respected startups, agencies, and businesses in the world.In this role you will be working as a jack-of-all-trades support engineer. You will triage incoming issues, QA outgoing code changes, fix bugs, communicate with Support staff and sometimes directly with users of our platform. You need to be a good communicator with a good understanding of and experience with both front-end and back-end code. We don’t expect as deep technical understanding as we would from a dedicated back-end, front-end or full-stack developer, a broad skill-set is preferable. 
Any downtime will be spent improving the quality of our application and preventing issues before they occur.

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Posted 9 days ago