GoRemoting Privacy Policy


Effective March 27, 2020. Last Revised March 27, 2020

We want you to understand how and why GoRemoting, Inc. (“GoRemoting,” “we” or “us”) collects, uses, and shares information about you when you use our websites, mobile apps, widgets, and other online products and services (collectively, the "Services") or when you otherwise interact with us or receive a communication from us.

What We Collect Information You Provide to Us


We collect information you provide to us directly when you use the Services. This includes: Account information. To create an account, you must provide a name, email address, and password. Your name is public, and it doesn’t have to be related to your real name. We also store your user account preferences and settings.

Content you submit. We collect the content you submit to the Services. This includes your posts and comments including saved drafts, your messages with other users (e.g., private messages), and your reports and other communications with moderators and with us. Your content may include text, links, images, gifs, and videos.

Actions you take. We collect information about the actions you take when using the Services. This includes your interactions with content, like voting, saving, hiding, and reporting. It also includes your interactions with other users, such as following, friending, and blocking. We collect your interactions with communities, like your subscriptions or moderator status.

Transactional information. If you purchase products or services from us (e.g., GoRemoting Ads) or sign up as a potential advertiser on GoRemoting Ads, we will collect certain information from you, including your name, address, email address, and information about the product or service you are purchasing. Payments are processed by third-party payment processors (e.g., Stripe and PayPal), so please refer to the applicable processor’s terms and privacy policy for more information about how payment information is processed and stored.

Other information. You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in GoRemoting-sponsored activities or promotions, apply for a job, request customer support or otherwise communicate with us.

Information We Collect Automatically


When you access or use our Services, we may also automatically collect information about you. This includes:

Log and usage data. We may log information when you access and use the Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms.

Information collected from cookies and similar technologies. We may receive information from cookies, which are pieces of data your browser stores and sends back to us when making requests, and similar technologies. We use this information to improve your experience, understand user activity, personalize content and advertisements, and improve the quality of our Services. For example, we store and retrieve information about your preferred language and other settings. For more information on how you can disable cookies, please see “Your Choices” below.

Location information. We may receive and process information about your location. For example, with your consent, we may collect information about the specific location of your mobile device (for example, by using GPS or Bluetooth). We may also receive location information from you when you choose to share such information on our Services, including by associating your content with a location, or we may derive your approximate location from other information about you, including your IP address.

Information Collected from Other Sources


We may receive information about you from other sources, including from other users and third parties, and combine that information with the other information we have about you. For example, we may receive demographic or interest information about you from third parties, including advertisers, and combine it with our own data using a common account identifier such as a hash of an email address or a mobile-device ID.

Linked services. If you authorize or link other services (e.g., third-party apps or websites) to access your GoRemoting account, GoRemoting receives information about your use of that service when it uses that authorization. Linking services may also cause the other service to send us information about your account with that service. To learn how information is shared with linked services, see “How Information About You Is Shared” below.

Information collected from integrations. We also may receive information about you, including log and usage data and cookie information, from third-party websites that integrate our Services, including our embeds, buttons, and advertising technology.

How We Use Information About You


We use information about you to:


How Information About You Is Shared


When you use the Services, certain information may be shared with other users and the public. For example:


Please note that, even when you delete your account, the posts, comments and messages you submit through the Services may still be viewable or available on our servers. For more information, see “Your Choices” below.

Otherwise, we do not share, sell, or give away your personal information to third parties unless one of the following circumstances applies:


Ads and Analytics Partners


We may partner with third-party advertisers, ad networks, and analytics providers to deliver advertising and content targeted to your interests and to better understand your use of the Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device. For example:

Advertisers and Ad Networks


Our ad partners and ad networks may use cookies and related technologies to collect information when ads are delivered to you on our Services, but GoRemoting does not link to or provide them with your actual GoRemoting account details. This means that GoRemoting does not share your individual account browsing habits with advertisers. GoRemoting cannot see advertisers’ cookies and advertisers will not see GoRemoting cookies.

Analytics Partners


We use analytics partners (such as Google Analytics) to help analyze usage and traffic for our Services. As an example, we may use analytics partners to analyze and measure, in the aggregate, the number of unique visitors to our Services.

Your Choices
As a GoRemoting user, you have choices about how to protect and limit the collection, use, and disclosure of information about you.

Accessing and Changing Your Information
You can access and change certain information through the Services. You can also request a copy of the personal information GoRemoting maintains about you by emailing privacy@goremoting.com.

Deleting Your Account


You may delete your account information at any time by emailing help@goremoting.com. You can also submit a request to delete the personal information GoRemoting maintains about you by following the process described in the “Other Information - Data Subject and Consumer Information Requests” section below. When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first delete the specific content. We may also retain certain information about you as required by law or for legitimate business purposes after you delete your account.

Controlling Linked Services’ Access to Your Account


You can review the services you have linked to your account and revoke access to individual services here.

Controlling the Use of Cookies


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first- and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Controlling Advertising and Analytics


Some analytics providers we partner with may provide specific opt-out mechanisms and we may provide, as needed and as available, additional tools and third-party services that allow you to better understand cookies and how you can opt-out. For example, you may manage the use and collection of certain information by Google Analytics here.

You may also generally opt out of receiving personalized advertisements from certain third-party advertisers and ad networks. To learn more about these advertisements or to opt out, please visit the websites of the Digital Advertising Alliance and the Network Advertising Initiative, or if you are a user in the European Economic Area, Your Online Choices.

Do Not Track


Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, and we do not take any action in response to this signal. Instead, in addition to publicly available third-party tools, we offer you the choices described in this policy to manage the collection and use of information about you.

Controlling Promotional Communications


You may opt out of receiving some or all categories of promotional communications from us by following the instructions in those communications or by updating your email options in your account preferences here. If you opt out of promotional communications, we may still send you non-promotional communications, such as information about your account or your use of the Services.

Controlling Mobile Notifications


With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Controlling Location Information


If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device.

Other Information Information Security


We take measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to non-public personal information.

Data Retention


We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

International Data Transfers


We are based in Canada and we process and store information on servers located in Canada. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to Canada and other countries, where you may not have the same rights as you do under local law.

Additional Information for EEA Users


Users in the European Economic Area have the right to request access to, rectification of, or erasure of their personal data; to data portability in certain circumstances; to request restriction of processing; to object to processing; and to withdraw consent for processing where they have previously provided consent. These rights can be exercised using the information provided under “Your Choices” above or as described in the “Other Information - Data Subject and Consumer Information Requests” section below. EEA users also have the right to lodge a complaint with their local supervisory authority.

As required by applicable law, we collect and process information about individuals in the EEA only where we have legal bases for doing so. Our legal bases depend on the Services you use and how you use them. We process your information on the following legal bases:


Data Subject and Consumer Information Requests


Requests for a copy of the information GoRemoting has about your account—including EU General Data Protection Regulation (GDPR) data subject access requests and California Consumer Privacy Act (CCPA) consumer information requests—can be submitted by emailing privacy@goremoting.com.

All other data subject and consumer requests under data protection laws should be sent via email to privacy@goremoting.com from the email address that you have verified with your GoRemoting account.

Before we process a request from you about your personal information, we need to verify the request via your access to your GoRemoting account or to a verified email address associated with your GoRemoting account. You may also designate an authorized agent to exercise these rights on your behalf. GoRemoting does not discriminate against users for exercising their rights under data protection laws to make requests regarding their personal information.

Children
Children under the age of 13 are not allowed to create an account or otherwise use the Services. Additionally, if you are in the EEA, you must be over the age required by the laws of your country to create an account or otherwise use the Services, or we need to have obtained verifiable consent from your parent or legal guardian.

Changes to This Policy
We may change this Privacy Policy from time to time. If we do, we will let you know by revising the date at the top of the policy. If we make a change to this policy that, in our sole discretion, is material, we will provide you with additional notice (such as adding a statement to the front page of the Services or sending you a notification). We encourage you to review the Privacy Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use our Services after Privacy Policy changes go into effect, you agree to be bound by the revised policy.

Contact Us


To send a GDPR data subject request or CCPA consumer request, follow the steps in the “Other Information - Data Subject and Consumer Information Requests” section above.

If you have other questions about this Privacy Policy, please contact us at legal@goremoting.com or at:

RSVP NETWORKS INC.
422 RICHARDS STREET, SUITE 170
VANCOUVER, BRITISH COLUMBIA, V6B 2Z4
CANADA